Shipping Policy

Shipping Policy: 

We offer the following shipping methods for orders placed on our website: USPS Priority Mail: Delivery within 1-3 business days FedEx Ground: Delivery within 1-5 business days FedEx Express: Delivery within 1-2 business days Shipping rates are calculated based on the weight and destination of the order.

Customers can enter their shipping information at checkout to see the shipping options and rates available to them. Orders are typically processed and shipped within 1-2 business days. We will notify customers via email when their order has shipped, and provide a tracking number for their reference.

We currently ship to addresses within the United States and Canada. International shipping is not available at this time. If a customer needs to return or exchange an item, they can contact us within 30 days of receiving their order to initiate the process.

If a customer has any questions or concerns about shipping or their order, they can contact our customer service team at originalpuppack@gmail.com